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Frequently Asked Questions

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(608) 345-7336
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7361 Darlin Dr Unit 7, Dane, WI 53529

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Commercial Roofing Questions

  • What types of commercial roofing systems do you install and repair?

    We work with a wide range of commercial roofing systems, including TPO, EPDM, PVC, modified bitumen, metal roofing, and asphalt shingles, tailored to the specific needs of commercial and industrial buildings.

  • How often should a commercial roof be inspected?

    We recommend at least annual inspections for commercial roofs, and ideally semi-annual inspections (spring and fall) to identify potential issues early, especially after severe weather events. Regular maintenance can significantly extend the life of your roof.

  • What are the signs that my commercial roof needs repair or replacement?

    Look out for:

    • Leaks or water stains on interior ceilings/walls.
    • Standing water on the roof (ponding).
    • Cracks, blisters, or tears in the membrane.
    • Damaged flashing around vents or edges.
    • High energy bills (indicating poor insulation).
    • Visible aging or deterioration of roofing materials.
  • Do you offer commercial roof maintenance programs?

    Yes, we can develop customized preventative maintenance programs designed to prolong the life of your commercial roof, minimize unexpected repairs, and protect your investment.

Residential Roofing Questions

  • What types of residential roofing materials do you work with?

    We specialize in installing and repairing various residential roofing materials, including asphalt shingles (architectural and 3-tab), metal roofing, cedar shakes, and more. We help you choose the best material for your home's style and your budget.

  • How long does a residential roof typically last?

    • The lifespan of a residential roof depends on the material:
    • Asphalt Shingles: 20-30 years (architectural shingles often last longer).
    • Metal Roofing: 40-70+ years.
    • Cedar Shakes: 20-40 years.
    • Proper installation and regular maintenance play a significant role in longevity.
  • What indicates I need a new residential roof?

    Signs include:

    • Missing, cracked, or curled shingles.
    • Granules in your gutters.
    • Leaks or water stains inside your home.
    • Sagging roof deck.
    • Visible signs of wear and tear, especially after 20+ years.
    • Storm damage (hail, wind).
  • Do you help with storm damage insurance claims?

    Yes, we have extensive experience working with insurance companies on storm damage claims. We can assist you through the process, from initial inspection to providing documentation and meeting with adjusters, to ensure your roof is repaired or replaced properly.

Siding Questions

  • What types of siding do you install?

    We install a variety of high-quality siding materials, including vinyl siding, fiber cement siding (e.g., HardiePlank), wood siding, and metal siding. Each offers unique benefits in terms of durability, appearance, and maintenance.

  • What are the benefits of new siding installation?

    New siding can dramatically enhance your home's curb appeal, improve its energy efficiency, protect it from the elements, and increase its overall value. It also reduces the need for frequent painting and maintenance.

  • How long does siding typically last?

    The lifespan varies by material:

    • Vinyl Siding: 20-40+ years.
    • Fiber Cement Siding: 30-50+ years.
    • Wood Siding: 20-40 years (with regular maintenance).
    • Metal Siding: 40-70+ years.
  • Can you repair damaged siding, or do I always need a full replacement?

    We assess the extent of the damage. If it's localized (e.g., a few cracked panels), we can often perform a repair. However, if damage is widespread, or if you're looking to update your home's aesthetic or improve efficiency, a full replacement may be recommended.

Gutter Questions

  • Why are gutters important for my home or business?

    Gutters are crucial for protecting your property from water damage. They direct rainwater away from your roof, walls, foundation, and landscaping, preventing issues like erosion, basement flooding, foundation cracks, and wood rot.

  • What type of gutters do you install?

    We primarily install seamless gutters, which are custom-fabricated on-site to fit your home perfectly. This minimizes seams and reduces the likelihood of leaks. We offer various materials, including aluminum and steel.


  • How often should gutters be cleaned?

    We recommend cleaning gutters at least twice a year (spring and fall), or more frequently if you have many trees nearby. Clogged gutters can lead to serious water damage.

  • Do you offer gutter guards or protection systems?

    Yes, we can install high-quality gutter protection systems designed to keep leaves and debris out of your gutters, significantly reducing the need for frequent cleaning and ensuring optimal water flow.

Ready to start your project? Contact Synergy Steel Inc. today for a consultation and a free estimate!

★★★★★

We had new roofs put on our home and garage. New siding on home and garage, plus gutters. Jesse and his crew are the best. Our home has been transformed into a beautiful home. Jesse and crew are easy to work with, from picking out colors to the finished job. Jesse and his crew listen, they go above and beyond, and are extremely attentive to the littlest details, and so very kind. The completion is more than we could have imagined. They worked so hard for us!


-Robin D.

★★★★★

Jesse and his team have been exceptional to work with on several projects: courteous, professional and responsive! Thank you!!


-Nick K.

★★★★★

Amazing contractor!!


-Dell P.

★★★★★

Nice service.


-Benjamin S.

★★★★★

This was my first time using Synergy Steel Inc. in Sun Prairie. The service and quality of materials was excellent. The workers were professional. If anyone needs a new roof, this is the company to call. Good value, Good quality, and very professional. Thank you so much!


-Cecelia B.

★★★★★

I've worked with Jesse and his team at Synergy Steel on two properties now, and they are hands down the absolute best in the business. They're on-time, responsive and very competitive on price. There team is ready to go and complete large projects on-time or even sooner than quoted (they just replaced three roofs on our property). I wish all contractors were as great to work with as Jesse - it would make housing projects so much more enjoyable!


-Rachel B.

★★★★★

This is my second time working with Jesse and Nancy in the past year for significant projects. I simply cannot put into words how wonderful they are to work with. Professional, high quality work, on-time and ON-BUDGET. Jesse has knowledge in all spaces but is quick to refer elsewhere with no expected pay if someone can do it better and cheaper. Don't waste your time looking around, reach out to Jesse and get on his calendar. It is worth the wait.


-Kevin B.

★★★★★

We hired Synergy Steel to replace our aging roof. Jesse and his team were responsive throughout the process. We received a quote quickly and easily, including for different roofing options (asphalt shingle vs. metal). The quote was very reasonable and easy to understand. After we accepted, we got on the schedule right away and Jesse kept us posted on timing throughout. Jesse was happy to answer questions and was easy to get ahold of. The team did a great job with the project, including working through some extreme heat. I have already recommended this company to others.


-Colin S.

★★★★★

We had new roofs put on our home and garage. New siding on home and garage, plus gutters. Jesse and his crew are the best. Our home has been transformed into a beautiful home. Jesse and crew are easy to work with, from picking out colors to the finished job. Jesse and his crew listen, they go above and beyond, and are extremely attentive to the littlest details, and so very kind. The completion is more than we could have imagined. They worked so hard for us!


-Robin D.

★★★★★

Jesse and his team have been exceptional to work with on several projects: courteous, professional and responsive! Thank you!!


-Nick K.

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